We, at Stegowl Media Labs, are a team of thinkers and doers, which constantly look for different ways to improve things using the latest technologies.

We follow following standard policies:-

• 1. Product Copyright belongs to the client
• 2. Invoice Payment via Wire Transfer or PayPal
• 3. Payments and Projects scheduled delivery
• 4. Scope of Work signed off by the client
• 5. Standard Support Period

You can refer to our Software Development Methodology / Process. If you still have any questions, problem concerns, you can contact us. We will spend as much time as needed to explain, provide additional information or do testing, make a model plan with no extra fees or charges.

We can also provide some required suggestions. We can assure you the best quality at a reasonable price but in case of offshore web or software development you should yourself think about outsourcing projects to other companies.

Here are some guidelines that your offshore vendor must meet:

• 1. There should be a significant difference between development rates in your country and offshore development companies.
• 2. Good communication and infrastructure facilities including easy access to the Internet
• 3. Qualified and knowledgeable personnel
• 4. Fluency in English

We follow the Agile method amongst ourselves which gives you full control over all the development phase and payment and development sprint releases are all approved by you.Our development process is transparent. The complete scope of the work is defined at the initial phase of development and approved by you. Anything that you don’t like can be changed very soon. And last but not least, we are interested in a diverse client list and long-term relationship with them. Isn’t it enough?

Of course the most important risk is managing the software development process. We do our best to address these issues and result in a convincing Portfolio.

The second is the risk of proper communication. Lack of proper communication can result in unsuccessful development. We understood this so we have online chat support. We expect the same from you for better understanding and satisfaction for your project outcome.

Agreement for safety is the third risk. For safeguarding both sides agreements for responsibilities, payments and other issues have to be well made-up and agreed by both the parties.

Yes, You can always reach out to us or for specific services you can always request for a quote.

Yes, we do have a Testing Project Business Model with a minimum fee or no fees depending upon SOP and bandwidth of the project.

Generally technical documentation, specifications, and design documents about your project. But in case that you are not technical person and don’t know anything about how to develop your project just give us a call or reach out to us our pre sales team will guide you through the process and even get you ballpark details

Upon the best understanding of the project and with mutual understanding and agreement our team will get you the cost of the project, timeframe of the project and most probably the team involvements. These all are efforts.

An estimate is designed to give you a rough idea of what the project will cost. A proposal shows you project profile, system specification, context level diagram of the system, design and coding methodology, deliverables and schedule of the project.

Your involvement in the project is essential. In general you need to provide whatever technical and business specifications you have, to answer questions in a reasonable time, and to provide prompt, honest, and thorough feedback on software releases.

Still the exact nature of the involvement of clients depends greatly on the type of project.

We do support all software we design and deliver on the basis of separate support/maintenance contracts. This generally includes bug tracking and fixing. Feature enhancements and developments are handled as separate contracts. We track all post maintenance requests, issues, bugs, etc. We also provide maintenance or redesign of web or software developed by other vendors.

We have confidentiality agreements with each and every team member. This confidentiality is also validated through the existing laws. Most importantly, our team consists of skilled professionals, who would not risk their career or professional integrity by misusing a customer's code.

We do have one month of free support in the development of SOP. Post that period anything will be considered under adhoc basis and a separate contract.

Yes, at Stegowl customer confidentiality is of utmost importance

Yes

• 1. Client will share the project job description or requirement scope of work
• 2. Stegowl will share relevant resumes of the team or a resource
• 3. Upon selection of best fit team/resource Stegowl will deploy the team or resource as Offshore team member to the client

Yes, we have a strong inhouse team and a development center in Ahmedabad. And we do not act as subcontractors.

Once the payment is done, it usually takes 3-5 business days to get the team started.

Yes, all our developers are speaking English, However, we certainly do not consider ability to speak English as the ONLY benchmark of the development skill and capabilities. In case we have a very good developer who just cannot communicate to the expectations – we will position a Lead / BA level person to facilitate the communication and ensure there’s no communication gap.

There is no length of the contract defined. Our clients requirements usually define the contract and different requirements will have different business models offered by Stegowl and tailor made.

You can pay via Direct Wire Transfer or PayPal.

Yes, the team/resource will be working for you like a regular team member or an employee 8 hours a day, 5 days a week.

Yes, absolutely.

Yes, we do provide prices list including monthly and hourly rates for Dedicated Business Model.

Our team is well experienced in using regular PMS systems such as Slack, JIRA, TRELLO etc. Also Communication can be done via SKYPE, TEAMS, SLACK etc. Any custom made formula from your end works well with the team also.

Yes. The data mined and information produced for a client shall be the property of the client. Neither the company nor appointed developer could sell, transfer or use the work product to any party other than the client.

Yes, if a client is dissatisfied with a particular resource for a specified period of time then Stegowl ensures timely replacement.

We ensure that each client gets timesheet reports along with complete access to the project management tool at a frequency decided by the client before start. Standard Reporting is done on a daily and weekly basis otherwise.

First of all any planned leaves will be informed to you well in advance. In case of Sick Leave or a person has a medical emergency, it will be well communicated to you by a respected Customer Relationship Manager or Business Team. Further we do have a standard notice period set up for each employee so that they can have proper knowledge transfer of the project in order to have a smooth transition.

The main aim and benefit of outsourcing is value increase for your company. This is achieved through higher business process level, considerable cost reduction and shorter project delivery time.

Yes, you will. ALL work projects created by your Offshore Team are considered "work made for hire," and the intellectual property rights embodied in it are your sole and exclusive property.

Yes definitely it will be depending on which level of expertise developer you would like to work with. For more detailed information you can contact us anytime

Yes, you can.

Yes, if the project requires it and where our resources are available, we will be happy to deploy resources onsite. We do have separate engagement models in case of on site working at client locations.

Yes, before engagement if our client requires the team or resource to pass a test we are open to the same.

Our developers work out of our India Development Center. Our normal working hours are 9:30AM to 7:00 PM India Time (+5:30GMT). It is totally fine if you need a meeting in a week for discussion during your timezone. However, if you require them to work dedicatedly during your timezone only – they can certainly be made available.

Yes, we believe that encourages not only the dedicated team but the entire firm.

You will have to give one-month notice before terminating the services of an employee. If the number of your dedicated employees is more than 5, you will have to give us 3 month notice.